Bicester Village £10 Hands Free Shopping Offer Terms & Conditions
- The Offer
a. The Offer is provided by Value Retail Management (Bicester Village) Limited (“Value Retail”, “we”, “our” or “us”). We are a company registered in England under company number 02884096. Our registered office is Management Suite, Bicester Village, 50 Pingle Drive, OX26 6WD.
b. These terms apply to, and set out the basis on which, we will provide, the Bicester Village £10 Hands Free Shopping Offer (the “Offer”) between 9am on 15 May 2025 and 6pm on 1 June 2025 (the “Offer Period”). By booking the Offer, you confirm that you accept these terms. c. The Offer is available to book at Bicester Village (the “Village”) and consists of Hands-free Shopping for the reduced price of £10 (normally £35) (see also: paragraph 2) and is available to our Private Clients (Invitation Only Group) and Members of our Membership Programme (“Eligible Members”, “you”, “your”).
d. Eligible Members must be eighteen (18) years or over (as per the Membership Programme Terms and Conditions) at the time of redeeming the Offer.
e. You can contact us any time if you have any queries by emailing: MemberEnquiry@BicesterVillage.com
- Hands-Free Shopping
a. To take advantage of Hands-free Shopping as part of this Offer, members must present and scan their membership code at Guest Concierge. b. To receive the service, you will be required to register. As part of the registration process, you will be required to enter your name and contact details on an online form via an iPad. You will also be required to confirm you agree with the additional terms which apply to Hands-Free Shopping, available here: Hands-Free Shopping Terms.
Your guide to effortless shopping with the Hands-free Shopping service:
c. Present your Hands-Free Shopping QR code or leaflet to the boutique assistant when making your purchase. d. Check that all of your purchases have been sealed in a security shopping bag. e. When you have finished all your shopping, please telephone 07717 811 211 at least 30 minutes before you wish to leave the Village, to ensure your shopping will be ready for you to collect from your chosen location. f. Hands-free Shopping is available until half an hour before Bicester Village closing time. Your purchases made during the final half an hour of Village opening will not be able to use Hands-free Shopping. g. The Offer includes only one registration for Hands-Free Shopping only which may be redeemed by you or such other member of your group as you may nominate. Additional registrations are available to purchase, subject to availability.
- Events outside of our control
a. If we are obliged to cancel your booking due to events beyond our reasonable control, we will contact you as soon as possible, and offer you an alternative date/time. This may become necessary if the Village is required to close or we are required to limit the number of guests in the Village as a result of Government or local authority requirements. b. In the event we have to cancel your booking, you will be entitled to a full refund.
- Data Protection and Privacy
a. In order for you to book, and for us to provide the Offer, we require your acceptance of these Terms. In addition, we may also ask for your consent to allow us and our group companies to contact you about products and services that we think may be of interest for you. For details about how we collect and process your personal data, please refer to our privacy notice available here: Bicester Village Privacy Notice. b. In order to make a dinner reservation on your behalf with your chosen Restaurant, you acknowledge and agree that your name and mobile number will be shared with the Restaurant. Please contact the Restaurant directly for details of their privacy policy.
- Other Important Terms
a. The Offer is personal to you, and may not be resold nor transferred. b. The Offer may not be used in conjunction with any other special offer, coupon, voucher or other offer available at Bicester Village. c. The Offer have no cash value and cannot be exchanged for cash. d. No failure or delay in exercising any right or remedy provided by law or under this Agreement shall impair that right or remedy, or operate as a waiver or variation of it, or preclude its exercise at any subsequent time. No single or partial exercise of any right or remedy shall preclude any further exercise of that right or remedy or the exercise of any other right or remedy. The parties’ rights under this Agreement are cumulative and may be exercised as often as any party considers appropriate. e. Each of the provisions of this Agreement is severable. If any provision of this Agreement (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, we agree to amend such provision such that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the original intention of the Agreement. Any modification to or deletion of a provision or part-provision of this Agreement shall not affect the validity and enforceability of the rest of this Agreement. f. We may at any transfer any of our rights or obligations under this Agreement. You agree not to transfer any of your rights or obligations under this agreement without our consent. g. We will not be responsible to you or members of your group for any financial loss arising out of any failure or inability of you or members of your group to take advantage of the Offer on the date and at the time you have booked. h. You acknowledge and agree that the boutiques, restaurants and cafes are independent retailers to us and our related companies. As such, we: (i) are not responsible for the prices at which any independent retailer at Bicester Village advertises or sells goods from time to time; (ii) make no warranties regarding the goods or services (including without limitation the quality thereof) which you may obtain from the independent retailers at Bicester Village; (iii) cannot guarantee availability of access to and/or products available at any of the independent retailers located at the Village. i. Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury from our negligence or that of its employees or officers. j. This Agreement and any dispute or claim relating to it shall be governed by and construed in accordance with English law, and any legal proceedings will be brought in English courts. k. We reserve the right to amend or withdraw this Offer and/or these terms at any time without notice.