THE BICESTER VILLAGE™ MEMBERS x THE DOUBLE RED DUKE REWARD TERMS AND CONDITIONS

OCTOBER 2025

  1. Our Membership Programme is governed by the Membership Terms and Conditions (“Membership Terms and Conditions”), and by redeeming the Reward (as defined below), you accept and agree to be bound by both the Membership Terms and Conditions and these additional terms and conditions (“Reward Terms and Conditions”).

  2. Promoter: Value Retail Management (Bicester Village) Limited (registration number 02884096) of Management Suite, Bicester Village, 50 Pingle Drive, Bicester, Oxfordshire, OX26 6WD (“Bicester Village”, “we”, “us”, “our”).

Eligibility

  1. This Reward is available exclusively to our private clients (Invitation Only Group) who are Members of our Membership Programme who have scanned their membership code on arrival to The Apartment, Bicester Village, from 09:00 GMT on the 3 October 2025 until 23:59 GMT on the 1 November 2025 (“Eligible Members”, “you”, “your”).

  2. Eligible Members must be eighteen (18) years or over (as per the Membership Programme Terms and Conditions) at the time of redeeming the Reward.

  3. We reserve the right to verify the eligibility of any Eligible Member. We may require such information as we consider reasonably necessary for this purpose and may withhold the Reward until eligibility has been verified.

Reward

  1. The reward includes:

(a) One (1) overnight stay for two (2) at The Double Red Duke, Bourton Road, Clanfield, Bampton Road, OX18 2RB

(b) A welcome drink for two (2) upon arrival

(c) A three-course dinner for two (2) including half a bottle of wine per person

(the “Reward”) and is provided by The Double Red Duke, an independent restaurant operating at Bicester Village (“Reward Supplier”). There are 4 Rewards available in total and The Double Red Duke reserves the right to choose the type & size of room based on availability.

  1. The Reward is available to redeem by Eligible Members from 09:00 GMT on 3 October 2025 until 17:00 GMT on 28 February 2026. Redemption bookings are excluded from Fridays, Saturdays and public holidays including but not limited to Christmas Day, New Years Eve, New Years Day, Valentines’ Day, Mother's Day, Father's Day and the Easter Weekend and Bank Holiday (“the “Reward Redemption Period”).

  2. To claim the Reward Eligible Members must email PrivateClientRewards@BicesterVillage.com in order to redeem at least 2 weeks prior to stay. Booking availability will be subject to availability.

  3. The Reward is provided at the sole discretion of the Promoter and is subject to availability. Rewards will be allocated on a first come, first-served basis.

  4. The Reward may not be available during public/bank holidays or high season periods as determined by us.

  5. Some Rewards may require pre-booking. It is the responsibility of the Eligible Member to complete any required pre-booking as instructed by the Promoter or Reward Supplier. Failure to pre-book may result in the forfeiture of the Reward, and neither we nor the Reward Supplier shall be held liable for any lost opportunity or inability to redeem the Reward due to non-compliance with pre-booking requirements.

  6. The Reward is subject to our fair use policy. Unless stated otherwise, Eligible Members may redeem one (1) Reward during the Reward Redemption Period.

  7. The Reward is non-exchangeable, non-transferable (not to be sold or auctioned) and no cash alternative will be offered.

  8. We reserve the right to modify any Reward at our discretion without prior notice.

  9. Provision of the Reward is discretionary. The Promoter reserves the right (but is not obliged) to substitute the Reward for a similar reward or replace the Reward with an alternative reward of equal or greater value if circumstances beyond the Promoter's control makes it necessary to do so.

  10. Any costs or expense that are incidental to redemption of the Reward (including but not limited to travel to and from Bicester Village) will be at the Eligible Member’s expense.

  11. Rewards supplied by a third party Reward Supplier may be subject to their respective terms and conditions. Please discuss any specific terms, including but not limited to allergen information directly with the Reward Supplier.

  12. We reserve the right to amend, suspend, or terminate any Reward at any time without notice.

  13. We may refuse to provide any Reward or remove you from our Membership Programme at our sole discretion if we suspect fraud or misuse, including but not limited to creating duplicate accounts to claim rewards fraudulently.

  14. Eligible Members and their guests (where applicable) must comply with all rules and directions when enjoying a Reward. The Promoter and Prize Supplier reserve the right to exclude any Eligible Member or guest from participating in the Reward for failing to follow directions, behaving dangerously, acting anti-socially, or causing a disturbance.

Personal Data

  1. You may need to share your personal information with us and the Reward Supplier and we will contact you with further details on how to redeem the Reward. Any personal information supplied in connection with the Reward will be used, shared and retained as set out in the Membership Privacy Notice.

General

  1. We reserve the right to refuse entry, or refuse to award the Reward to anyone in breach of these Reward Terms and Conditions.

  2. Insofar as is permitted by law, the Promoter, the Reward Supplier, its agents or distributors will not in any circumstances be responsible or liable to compensate any Eligible Member or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Reward except where it is caused by the negligence of the Promoter, the Reward Supplier, its agents or distributors or that of their employees. Your statutory rights are not affected.

  3. We and the Reward Supplier (where applicable) have arranged this Reward in good faith and you agree that neither we or the Reward Supplier nor our affiliated companies are responsible in any way for, and make no guarantee regarding, the goods or services obtained as part of the Reward.

  4. This Reward is not sponsored, endorsed, administered by, or associated with any social media platform. By redeeming this Reward, you release all social media platforms from any claims, actions, or liabilities arising out of or in connection with the redemption of this Reward.

  5. Any costs or expenses incurred in claiming the Reward will be the Eligible Member’s responsibility and will not be covered by the Promoter. This includes, but is not limited to, travel to and from Bicester Village or any other relevant location.

  6. We and the Reward Supplier (where applicable) will supply the Reward as described in these Reward Terms and Conditions, but we accept no responsibility or liability for any use of the Reward.

  7. The Reward Terms and Conditions will be governed by English law.

  8. In the event of any queries, please contact us at: MemberEnquiry@BicesterVillage.com or at the address set out above.