Guest services

Hands-free Shopping

We'll carry your bags so you don't have to

Our Hands-free Shopping allows you to shop till you drop & relax while we collect & pack all of your purchases ready for you to collect at the end of the day. This service costs £35.

How does it work?

Register
Visit either Guest Concierge or the Train Station Information Hub where we’ll take you through the simple registration process.
Show your code
Present your unique code when paying for your purchases and leave your bags with the boutique assistants.
Collect
Call us on +44(0)7717 811211, 30 minutes before you plan to leave the Village, and collect your purchases from your chosen location.

We'll carry your bags, so you don't have to

Hands-free shopping

Our Hands-free Shopping allows you to shop till you drop & relax while we collect & pack all of your purchases ready for you to collect at the end of the day, for just £35.

book now

Try our Bag Drop service

AVAILABLE NOW FOR £10

Quick, easy and effortless, our Bag Drop service works around your schedule. Simply leave your bags at Concierge Services or the train station whenever you like, then continue shopping.

TERMS AND CONDITIONS