Guest services
We go above and beyond
Before you travel
Make your day memorable with our selection of guest services.
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Personal shopping
Enlist our expert stylists for a wardrobe refresh and enjoy tailored advice from the comfort of our Personal Shopping Suites.
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Shopping packages
Reap the benefits of our five-star services at special prices with our curated packages.
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Home delivery
We'll deliver your shopping straight to your door with multiple delivery options available.
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Tax-free international shipping
You can now take advantage of tax-free shipping on in-Village purchases delivered to addresses outside of the UK.
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It's the little things that count
Make your day easier with...
Free Village Wi-Fi
Contemplation room
Baby-changing facilities
Wheelchairs
Free parking
Playground (access subject to weather conditions)
Dog friendly (selected restaurants and boutiques)
Find out more about our guest services at our Guest Concierge or Train Station Information Hub, or call +44(0)1869 366266.
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