Guest services

We go above and beyond

All you need to know for a great day out

Discover our open-air shopping destination in the heart of the Oxfordshire countryside. Enjoy up to 70% off the original retail price in select boutiques until 11 August, alongside world-class restaurants and five-star guest services. *T&Cs apply.

For those travelling from London Marylebone, our hosts will be delighted to assist you from 8am to 4pm, 7 days per week from our kiosk within the train station.

Before you travel

Make your day memorable with our selection of guest services.

Take a look around

Explore the Village with our interactive map

  • Bicester Village Gift Card

    A designer day out, compliments of one little card.

    Buy now
  • Personal shopping

    Enlist our expert stylists for a wardrobe refresh and enjoy tailored advice from the comfort of our Personal Shopping Suites.

    Find out more
  • Shopping packages

    Reap the benefits of our five-star services at special prices with our curated packages.

    Discover experiences
  • Home delivery

    We'll deliver your shopping straight to your door with multiple delivery options available.

    Find out more
  • Tax-free international shipping

    You can now take advantage of tax-free shipping on in-Village purchases delivered to addresses outside of the UK.

    read more
  • Frequent flyer rewards

    Earn miles while you shop with our airline partners.

    Find out more
  • Book our services

    Book a number of our guest services in advance to ensure that our Concierge team and Village hosts are prepared to assist you throughout your visit.

    book now

It's the little things that count

Make your day easier with...

  • Free Village Wi-Fi

  • Contemplation room

  • Baby-changing facilities

  • Wheelchairs

  • Free parking

  • Playground (access subject to weather conditions)

  • Dog friendly (selected restaurants and boutiques)

Find out more about our guest services at Concierge Services or Train Station Information Hub, or call +44(0)1869 366266.

Plan your visit

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