Guest services

We go above and beyond

Before you travel

Make your day memorable with our selection of guest services.

  • Bicester Village Gift Card

    A designer day out, compliments of one little card.

    Buy now
  • Personal shopping

    Enlist our expert stylists for a wardrobe refresh and enjoy tailored advice from the comfort of our Personal Shopping Suites.

    Find out more
  • Shopping packages

    Reap the benefits of our five-star services at special prices with our curated packages.

    Discover experiences
  • Home delivery

    We'll deliver your shopping straight to your door with multiple delivery options available.

    Find out more
  • Tax-free international shipping

    You can now take advantage of tax-free shipping on in-Village purchases delivered to addresses outside of the UK.

    read more
  • Luggage drop

    Lighten your load while you explore the Village.

    Find out more
  • Frequent flyer rewards

    Earn miles while you shop with our airline partners.

    Find out more

It's the little things that count

Make your day easier with...

  • Free Village Wi-Fi

  • Contemplation room

  • Baby-changing facilities

  • Wheelchairs

  • Free parking

  • Playground (access subject to weather conditions)

  • Dog friendly (selected restaurants and boutiques)

Find out more about our guest services at our Guest Concierge or Train Station Information Hub, or call +44(0)1869 366266.

Take a look around

Explore the Village with our interactive map


Plan your visit

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