Guest services
We go above and beyond
All you need to know for a great day out
An open-air shopping destination in the heart of the Oxfordshire countryside, with more than 150 boutiques. You’ll also discover world-class dining and five-star services.
For those travelling from London Marylebone, our hosts will be delighted to assist you from 8am to 4pm, 7 days per week from our kiosk within the train station.
Before you travel
Make your day memorable with our selection of guest services.
Shopping packages
Reap the benefits of our five-star services at special prices with our curated packages.
Discover experiencesBook our services
Book a number of our guest services in advance to ensure that our Concierge team and Village hosts are prepared to assist you throughout your visit.
book nowHome delivery
We'll deliver your shopping straight to your door with multiple delivery options available.
Find out moreTax-free international shipping
You can now take advantage of tax-free shipping on in-Village purchases delivered to addresses outside of the UK.
read moreFrequently asked questions
From parking to payment, find out all you need to know for an enjoyable shopping experience.
Discover more
It's the little things that count
Make your day easier with...
Free Village Wi-Fi
Contemplation room
Baby-changing facilities
Wheelchairs
Free parking
Playground (access subject to weather conditions)
Dog friendly (selected restaurants and boutiques)
Find out more about our guest services at Concierge Services or Train Station Information Hub, or call +44(0)1869 366266.
- Phone