Treat Terms and Conditions – The Personal Shopping Event Prize Draw

  1. This personal shopping event prize draw (the “Prize Draw”) has been arranged for the benefit of specific members of our Membership Programme (“Members”) only.

  2. The promotor of this Prize Draw is Value Retail Management (Bicester Village) Limited (registered number 02884096 and registered office is at Management Suite, Bicester Village, 50 Pingle Drive, Bicester, Oxfordshire, OX26 6WD) (“Bicester Village”,“we”, “us”, “our”).

  3. The prize is supplied by us (Bicester Village).

  4. Our Membership Programme is governed by the following Terms and Conditions, and by entering the Prize Draw, you will also be legally bound by these additional Prize Draw terms and conditions (“Terms”).

Dates and eligibility

  1. Eligible members may enter the Prize Draw during the personal shopping event taking place in the personal shopping suites at the Apartment ("Event") from 11:00 (11am) to 17:00 (5pm) on 28 and 29 June or 4, 5, 12 and 13 July 2024 (the “Prize Draw Period”).

  2. The Prize is open to Level 2 and 3 Members aged eighteen (18) year or over (as per the Membership Terms and Conditions) who have received and opened an email from Bicester Village on 22 April 2024 inviting them to the Event.

  3. We reserve the right to verify the eligibility of any entrant. We may require such information as we consider reasonably necessary for this purpose and may withhold the prize until eligibility has been verified.

  4. The Prize Draw is not open to employees of Bicester Village or any other person connection with the administration of the Prize Draw.

Entry

  1. To enter the Prize Draw eligible entrants must do the following during the Prize Draw Period:

(a) visit the Event on any day during the Prize Draw Period; and

(b) present and scan their membership code when greeted by Bicester Village personnel at the Event. No purchase necessary.

  1. If Members forget to present and scan their Membership Code during the Event during the Prize Draw Period, the Bicester Village personal shopping personnel will be unable to scan their membership code retrospectively for entry into the Prize Draw.

  2. There is a maximum of one (1) entry into the Prize Draw per Member.

  3. If at any time you wish to withdraw from the Prize Draw your request should be made in writing by email to Bicester Village at MemberEnquiry@bicestervillage.com.

Winner

  1. One (1) winner will be selected at random by a computer programme on 15 July 2024 (“Draw Date”) from those Entrants who validly entered the Prize Draw (the “Winner”).

  2. The Winner will win a personal shopping consultation at the Apartment at Bicester Village and a £500 Bicester Village Gift Card to use during the personal shopping consultation (the "Prize").

  3. The Winner will be notified by email (using the email address associated with the winners Membership account) within 7 days from the end of the Prize Draw Period and must provide by return email their

(a) name;

(c) contact details including mobile number; and

(c) acceptance of the Prize.

  1. Entrants who have not won the Prize will not be notified.

  2. If the Winner does not respond to the us within 2 days of being notified by the us, then the Winner's prize will be forfeited, and we will be entitled to select another winner in accordance with the process described above. Details of the winning entry are available on request.

Prize

  1. The Prize for the Winner is non-exchangeable, non-transferable (not be sold or auctioned) and no cash alternative is offered to the Prize.

  2. Every effort will be made to supply the Prize but in the event that this is not possible due to circumstances outside of our reasonable control, we reserve the right (but are not obliged) to substitute a similar or alternative prize of equivalent prize or greater value.

  3. Any costs or expenses incurred to redeem the Prize including but not limited to travelling to Bicester Village will be at the Winner’s expense.

  4. By accepting the Prize, you agree to us sharing your email address and telephone number with the Personal Shopping team who will be in contact with you directly with further details on how to claim the Prize.

  5. In order to claim the Prize, the winner must do the following:

Bicester Village Gift Card: the winner must give 48 hour’s notice by email to the Membership team that you are visiting Bicester Village to collect your Bicester Village Gift Card by emailing MemberEnquiry@bicestervillage.com. The Bicester Village Gift Card must be collected by 31 October 2024, please see the Gift Card terms and conditions for more information.

General

  1. We reserve the right to refuse entry or refuse to award the Prize to anyone in breach of these Terms.

  2. We have arranged this Prize Draw in good faith and you agree that neither we nor our related companies or the owners of Bicester Village are responsible in any way for, and make no guarantee regarding, the goods obtained as part of this Prize Draw.

  3. We will award the Prize as described in these Terms, but we accept no responsibility or liability for any use of the Prize.

  4. This Prize Draw is only for personal use by Members. What this means is explained in more detail in our Acceptable Use Policy.

  5. Any personal information supplied in connection with the Prize Draw will be used, shared and retained as set out in the Membership Privacy Notice.

  6. We reserve the right to hold void, cancel, suspend, or amend the Prize Draw where it becomes necessary to do so.

  7. The Prize Draw will be governed by English law and entrants to the Prize Draw submit to the jurisdiction of the English courts.

  8. In the event of any queries, please contact us at:  MemberEnquiry@bicestervillage.com