Terms and Conditions for Gulf Air Falcon Members
The following promotional offer have been arranged for the benefit of Gulf Air Falcon Flyer members only (each a “Member” and together the “Members”), and are provided by Value Retail Management Limited (“Value Retail”). The terms and conditions that apply to this offer are:
1. Period of Promotion:
a. This promotional offer is available to Members during the period 04 December 2024 to 04 January 2025 only (the “Period of Promotion”), and are available 7 days a week.
2. Participating Villages:
a. This promotional offer is available at: Bicester Village; Ingolstadt Village; Wertheim Village; La Roca Village; Las Rozas Village; Kildare Village; Fidenza Village; Maasmechelen Village; or La Vallee Village (each a “Participating Village” and collectively the “Participating Villages”).
3. Double Miles Offer:
a. Members who, during the Period of Promotion, present:
i. proof of their Gulf Air Falcon membership card together with their invitation to this promotional offer; and
ii. their receipts for goods (including food and beverages) made by a Member at one or a number of various boutiques in a Participating Village (“Qualifying Purchases”), shall be entitled to receive two (2) Gulf Air Falcon Miles instead of the usual one (1) Gulf Air Falcon Mile for every £1 or €1 (the “Double Miles Offer”).
b. Claims for this Double Miles Offer can only be made:
i. at the Guest Concierge in the respective Participating Village on the date the Qualifying Purchases are made; or
ii. digitally within 24 hours of the date of the Qualifying Purchases by following the procedure detailed at the following link https://www.thebicestercollection.com/en/legal/loyalty-programmes-tcs.
c. Subject to paragraph 3(b)(ii), no retroactive claims will be permitted in connection with this Double Miles Offer.
d. This Double Miles Offer is not available to Members who have exceeded the Annual Threshold set out at paragraph 4c below.
e. A Member is only entitled to redeem this Double Miles Offer once during the Period of Promotion.
4. General
a. Members acknowledge that Value Retail will need to collect and process the Member’s personal data (which may include their name, membership card number (or a part thereof), transactional spend, place of residence, gender, date of birth, email address, land and/or mobile numbers and other contact details as may be required by Value Retail or by their partners or the participating boutiques) to:
i. enable this promotional offer to be redeemed for the benefit of the Member; and
ii. for the purposes of tracking the levels of a Member’s spend at the Participating Villages to assess whether certain annual spend thresholds have been met (see paragraph 5c below).
b. All collection and processing of such personal data by Value Retail will be conducted in accordance with Value Retail’s Privacy Policy, which can be accessed here: www.TheBicesterCollection.com/en/legal/privacy-policy/; and the relevant Participating Village’s Privacy Policy, which can be found here:
i. Bicester Village: https://www.thebicestercollection.com/bicester-village/en/legal/village-privacy-notice
ii. La Vallée Village: https://www.thebicestercollection.com/la-vallee-village/en/legal/village-privacy-notice
iii. Ingolstadt Village: https://www.thebicestercollection.com/ingolstadt-village/en/legal/village-privacy-notice
iv. Wertheim Village: https://www.thebicestercollection.com/wertheim-village/en/legal/village-privacy-notice
v. La Roca Village: https://www.thebicestercollection.com/la-roca-village/en/legal/village-privacy-notice
vi. Las Rozas Village: https://www.thebicestercollection.com/las-rozas-village/en/legal/village-privacy-notice
vii. Kildare Village: https://www.thebicestercollection.com/kildare-village/en/legal/village-privacy-notice
viii. Fidenza Village: https://www.thebicestercollection.com/fidenza-village/en/legal/village-privacy-notice
ix. Maasmechelen Village: https://www.thebicestercollection.com/maasmechelen-village/en/legal/village-privacy-notice
c. Value Retail maintains records of the collective annual spend made by Members in Participating Villages which is redeemed for Gulf Air Falcon Miles. Where a Member has applied for Gulf Air Falcon Miles and, at any point within a calendar year, the Member’s collective annual spend at the Participating Villages during that year which is associated with the redemption of Gulf Air Falcon Miles is equal to or exceeds €30,000 (the “Annual Threshold”) then the rate at which the Gulf Air Falcon Miles will be awarded for that Member for the remainder of that year will be a reduced rate of one (1) Gulf Air Falcon Mile for every £5 or €5 spent. The Double Miles Offer will not be available to Customers who have exceeded the Annual Threshold.
d. Value Retail reserves the right to refuse to award any Gulf Air Falcon Miles under the Double Miles Offer in cases of actual or suspected fraud.
e. The right to benefit from this promotional offer is personal to the recipient of an invitation, and may not be transferred. The invitation may not be copied, reproduced or distributed in any form, or by any means for use by a person other than the original recipient.
f. This promotional offer may not be used in conjunction with any other special offer, coupon or other voucher. Any receipts for Qualifying Purchases used in conjunction with this offer may not then be used to claim miles or points in respect of other loyalty partners/programmes.
g. The benefits granted by this promotional offer cannot be exchanged for cash.
h. Value Retail reserves the right to withdraw or cancel this promotional offer for any reason at any time.
i. Value Retail will not be liable to the Member for any financial loss arising out of refusal, cancellation or withdrawal of the promotional offer, or any failure or inability of the Member to take advantage of this promotional offer.
j. The provider of this promotional offer is Value Retail Management Limited, whose registered address is: Management Suite, Bicester Village, 50 Pingle Drive, Bicester, Oxfordshire,OX26 6WD, United Kingdom.