An unforgettable shopping experience

Where memories are made

Discover The Bicester Collection, 12 luxury open-air shopping destinations in Europe, China and the US. Explore fashion from the world’s leading designers with year-round savings, experience exquisite hospitality and relax in elegant restaurants… the possibilities are endless!

In partnership with


Exclusive offer for China Southern Airline Business class passengers

Valid until 31 December 2025 at any of the Villages in Europe

  • A 10% saving on purchases

  • Access to the Village’s private suite at selected Villages

  • Hands-free Shopping at selected Villages

Visit the Village websites to discover additional seasonal offer periods and enjoy even more spectacular savings from leading luxury brands.

How to claim your offer

  1. To redeem your saving and Hands-free Shopping, present your boarding pass at Concierge Services upon arrival at the relevant Village.

  2. To book access to The Apartment, email the Village you plan to visit at least 48 hours in advance using the Guest Services email addresses below and include an image of your boarding pass.

    *Terms and Conditions apply.

Guest Services email addresses

Email the Village’s Concierge Services team
Bicester Village: PartnerServices@BicesterVillage.com
Kildare Village: TheConcierge@KildareVillage.com
La Vallée Village: TheApartment@LaValleeVillage.com
Wertheim Village: VIP@WertheimVillage.com
Ingolstadt Village: TheApartment@IngolstadtVillage.com
Maasmechelen Village: PrivateClients@MaasmechelenVillage.com
Fidenza Village: PrivateServices@FidenzaVillage.com
La Roca Village: Concierge@LaRocaVillage.com
Las Rozas Village: Concierge@LasRozasVillage.com

Download your VIP Pass from the relevant Village below:

Guest Services email addresses

To book access to The Apartment for:



Click here for Terms and Conditions


*Saving is applied to the Village price in participating boutiques and restaurants. This promotion cannot be used in conjunction with any other offer. 10% saving for Business class passengers is valid at all Villages. Access to The Apartment is subject to availability, must be booked 48 hours in advance. Hands-free Shopping is subject to availability and must be booked via the Guest Services email address at least 48 hours in advance for La Roca Village (Barcelona) and Las Rozas Village (Madrid). For full terms and conditions, please click here.

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