An unforgettable shopping experience
Where memories are made
Discover The Bicester Collection, 12 luxury open-air shopping destinations in Europe, China and the US. Explore fashion from the world’s leading designers with year-round savings, experience exquisite hospitality and relax in elegant restaurants… the possibilities are endless!
In partnership with
Your exclusive offer
Valid until 31 December 2025 at any of the Villages in Europe for Hainan Airlines Business Class guests
A 10% saving on purchases
Complimentary Hands-free Shopping
Access to the Village’s private suite
Visit the Village websites to discover additional seasonal offer periods and enjoy even more spectacular savings from leading luxury brands. Plus, you can now explore collections from your favourite Village boutiques at a time and from a place that suits you with our Virtual Shopping service.
How to claim your offer
To redeem your 10% saving, simply download your VIP Pass by selecting the relevant Village you wish to visit below, add the QR code to your eWallet and present it in participating boutiques and restaurants.
To receive your refreshment voucher, present your VIP Pass at Concierge Services upon arrival at the Village. Offer only available at Fidenza Village, Ingolstadt Village, Kildare Village, La Vallée Village and Wertheim Village.
To redeem Hands-free Shopping, present your VIP Pass and ticket booking confirmation or boarding pass at Concierge Services upon arrival at the Village.
To book your access to the private suite, email the Village you plan to visit at least 72 hours in advance using the Guest Services email addresses below and include an image of your ticket booking confirmation or boarding pass.
To book a private transfer, email the relevant Village at least seven days in advance of your visit using the Guest Services email addresses below and include your name, contact number, ticket number and Fortune Wings Club Platinum card number. Offer only available at Fidenza Village, Ingolstadt Village, Kildare Village, La Vallée Village and Wertheim Village.
To book your personal shopping appointment at Bicester Village, email the Village you plan to visit at least 48 hours in advance using the Guest Services email addresses below.
*Terms and Conditions apply.
Download your VIP Pass from the relevant Village below:
- Bicester Village, London
- Kildare Village, Dublin
- La Vallée Village, Paris
- Wertheim Village, Frankfurt
- Ingolstadt Village, Munich
- Maasmechelen Village, Brussels
- Fidenza Village, Milan
- La Roca Village, Barcelona
- Las Rozas Village, Madrid
Guest Services email addresses
To book access to the private suite and a private transfer for:
- Bicester Village, email PartnerServices@BicesterVillage.com
- Kildare Village, email TheConcierge@KildareVillage.com
- Kildare Village (for private transfer only), email KVApartment@ValueRetail.com
- La Vallée Village, email TheApartment@LaValleeVillage.com
- Wertheim Village, email VIP@WertheimVillage.com
- Ingolstadt Village, email TheApartment@IngolstadtVillage.com
- Maasmechelen Village, email PrivateClients@MaasmechelenVillage.com
- Fidenza Village, email PrivateServices@FidenzaVillage.com
- La Roca Village, email Concierge@LaRocaVillage.com
- Las Rozas Village, email Concierge@LasRozasVillage.com
Click here for Terms and Conditions
*Reduction is applied to the Village price in participating boutiques and restaurants. This promotion cannot be used in conjunction with any other offer. For full terms and conditions, please click here. Hands-free Shopping is subject to availability and must be booked via the Guest Services email address at least 48 hours in advance for La Roca Village (Barcelona) and Las Rozas Village (Madrid).
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