宾客服务

我们全心全意为您服务

Enjoy an unforgettable welcome

Visit Concierge Services for information about your visit, the boutiques, our services and the local area.

Open seven days a week, the Kildare Village Concierge team are here to make your visit more extraordinary.

Visit the team upon arrival for information about Hands-free Shopping, Gift Cards, dog kennels, mobility scooters and more, or contact prior to your visit via the details below.

  • Bicester Village Handsfree Shopping Image

    免提购物

    我们将为您搬运您的包裹。

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  • Personal Shopping

    Personal Shopping is a bespoke, luxurious shopping experience with all that Kildare Village has to offer.

    Find out more
  • Reserved parking

    We've opened a new two-storey car park. Reserve your complimentary parking space.

    Pre-book now
  • 代客泊车

    Our expert team will give your vehicle a valet while you shop.

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  • Become a member

    From exclusive extras to insider invitations, become a member and take your visit to the next level.

    Register
  • Download our app

    Download our app to maximise your membership experience and discover the latest from Kildare Village.

    Download Now

不积跬步,无以至千里

让您的每一天变得更加轻松……

  • 购物村提供免费Wi-Fi、免费停车、儿童游乐区、VIP贵宾休息室、汽车充电、手机充电站、专车接待、轮椅和狗舍

购物村提供免费Wi-Fi、免费停车、儿童游乐区、VIP贵宾休息室、汽车充电、手机充电站、专车接待、轮椅和狗舍

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Chat with Kildare Village

Contact our Concierge Team via WhatsApp to find out more about Virtual Shopping. Chat service available Monday to Sunday 9 am to 6 pm.

WhatsApp

Visit our new playground

Using sustainability sourced wood, high-quality materials and adopting traditional craftsman building techniques to provide a playful interpretation of the region’s famous landmarks and culture.

Are dogs permitted in the Village?

• Guide dogs and assistance dogs (“service dogs”) are welcome in the Village.

• For the safety and security of all our guests, non-service dogs are not permitted in the Village.

• We encourage our guests to use our kennels when required.

• If our kennels are not suitable for your dog, please speak to a member of our hospitality team for assistance.

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