WINTER CAMPAIGN FOR QATAR AIRWAYS PRIVILEGE CLUB MEMBERS – TERMS AND CONDITIONS

Overview

The following promotional Offer has been arranged for the benefit of Qatar Airways Privilege Club members only (each a “Member” and together “Members”), and is provided by Value Retail Management Limited (“Value Retail”). The terms and conditions that apply to this Offer are:

Period of Promotion

This promotional offer (the "Offer") is available to Members during the period 11-12-2025 to 11-01-2026 (inclusive) only (“Period of Promotion”) and is available during the opening times/days of the Villages specified in this offer during the Period of Promotion. These dates are in DDMMYYYY format.

Participating Villages

This promotional Offer is available at:
Bicester Village, Kildare Village, Maasmechelen Village, La Roca Village, La Vallée Village, Las Rozas Village, Ingolstadt Village, Wertheim Village, Fidenza Village (each a “Participating Village” and collectively the “Participating Villages”).

General Criteria and Method of Claim

For this Offer, Members must present:

  • proof of their Qatar Airways Privilege Club membership together with their offer email/invitation for this promotional offer; and
  • their receipts for the Qualifying Purchases (what amounts to a Qualifying Purchase depends on the details of the Offer as set out below).

Claims for this Offer can only be made:

  1. at the Guest Concierge in the Village where the Qualifying Purchase was made, on the date the Qualifying Purchase was made; or
  2. digitally within 24 hours of the date of the Qualifying Purchases by following the procedure detailed at the following link: https://www.thebicestercollection.com/en/legal/loyalty-programmes-tcs.

Subject to paragraph 3.2.2, no retroactive claims will be permitted in connection with this Offer.

Threshold etc. Rules

No Offer is available to Members who have exceeded the Annual Threshold set out at paragraph 6.3 below.

Offer

The Triple Avios Offer relates, subject to all the other rules, to those purchases made by a Member in one or a number of various boutiques in Participating Villages which amount to a collective minimum spend of £/€1000 and collective maximum spend of £/€30,000 (“Qualifying Purchases”), for which the offer is to receive 3 Avios instead of the usual 1 Avios for every £1 or €1 spent (the “Triple Avios Offer”).

  • This Offer can only be redeemed once per Member at one of the Participating Villages.
  • Where a minimum spend value is given but no currency symbol is shown, the relevant currency is GBP (£) in Bicester Village, EUR (€) in all other European Villages, as long as those villages are Participating Villages.

General (Data & Processing)

Members acknowledge that Value Retail will need to collect and process the Member’s personal data (which may include their name, membership card number (or a part thereof), transactional spend, place of residence, gender, date of birth, email address, land and/or mobile numbers and other contact details as may be required by Value Retail or by their partners or the participating boutiques) to:

  1. enable the is to be redeemed for the benefit of the Member; and
  2. for the purposes of tracking the levels of a Member’s spend at the Participating Villages to assess whether the Annual Threshold has been met (see paragraph 6.3 below).

All collection and processing of such personal data by Value Retail will be conducted in accordance with Value Retail’s Privacy Policy, which can be accessed here: Value Retail Privacy Policy and the relevant Participating Village’s Privacy Policy, which can be found here:

Annual Threshold & Reduced Rate

Value Retail maintains records of the collective annual spend made by Members in Participating Villages which is redeemed for Avios/Points. Where a Member has applied for Avios/Points and, at any point within a calendar year, the Member’s collective annual spend at the Participating Villages during that year which is associated with the redemption of Avios/Points is equal to or exceeds €30,000 (the “Annual Threshold”) then the rate at which the Avios/Points will be awarded for that Member for the remainder of that year will be a reduced rate of one (1) Avios/Point for every £5 or €5 spent.

  • The Offer(s) will not be available to Members who have exceeded the Annual Threshold.

Fraud and Transferability

  • Value Retail reserves the right to refuse to award any Avios under the Offer(s) in cases of actual or suspected fraud.
  • The right to benefit from the Offer(s) is personal to the recipient of an offer email/invitation, and may not be transferred. The offer email/invitation may not be copied, reproduced or distributed in any form, or by any means for use by a person other than the original recipient.

Combining Offers and Cash Exchange

  • The Offer(s) may not be used in conjunction with any other special offer, coupon or other voucher. Any receipts for Qualifying Purchases used in conjunction with this/these Offer(s) may not then be used to claim Avios or Points in respect of other loyalty partners/programmes.
  • The benefits granted by the Offer(s) cannot be exchanged for cash.

Cancellation & Liability

  • Value Retail reserves the right to withdraw or cancel the Offer(s) for any reason at any time.
  • Value Retail will not be liable to the Member for any financial loss arising out of refusal, cancellation or withdrawal of the Offer(s), or any failure or inability of the Member to take advantage of the Offer(s).

Provider Details

The provider of the Offer(s) is Value Retail Management Limited, whose registered address is:
Management Suite, Bicester Village, 50 Pingle Drive, Bicester, Oxfordshire, OX26 6WD, United Kingdom.