LA ROCA VILLAGE VIP PASS / eVIP Pass

The VIP Pass or eVIP Pass is a benefit that entitles the holder to receive a ten percent (10%) discount on products at participating boutiques in La Roca Village (the “Village”). Not all boutiques in the Village participate in this promotion, so on the day of your visit, please contact the Concierge Services team of the Village for more information about participating boutiques, including applicable restrictions and exceptions.

  1. Guests eligible to receive the ten percent (10%) discount at participating boutiques in the Village (subject to availability and any “restriction periods” that may apply in the Village) are those who:

1.1. Present a VIP Pass or eVIP Pass invitation and/or their Private Client Card and/or a Partner Membership Card (as a corporate partner of Value Retail, whose details are listed at https://www.thebicestercollection.com/en/partners/) at the Village Concierge Services, or

1.2. Click on the eVIP link for La Roca Village and provide their country and postal code and/or county.

  1. The VIP Pass or eVIP Pass must be presented at the time of purchase and is only valid on the date of issue for twenty-four (24) hours after the first purchase with a participating brand and neither can be used for previously made purchases.

  2. The VIP Pass or eVIP Pass is not valid whilst any promotional campaign is in place and in conjunction with any other offer. Therefore, it will not be available during “further reduction” or “blackout” periods, when an alternative gift or reduction may be offered. For more information about these restrictions and exceptions, please contact the Village Concierge Services team or consult the La Roca Village website at https://www.thebicestercollection.com/la-roca-village/en/.

  3. The VIP Pass or eVIP Pass is limited to one pass per person, is non-transferable and only valid for use by the person to whom it is issued.

  4. The VIP Pass or eVIP Pass has no cash value and is not for sale or re-sale.

  5. The discounts offered are in relation to the participating brands’ prices before the application of any taxes, duties, levies or administration or similar fees.

  6. Purchases made from any participating brand using the VIP Pass or eVIP Pass are subject to the terms and conditions of sale applied by each brand, which may include a requirement for a minimum spend before the VIP Pass/eVIP Pass can be used. La Roca Village is not responsible for the prices advertised by boutiques, nor for the prices at which their products are sold at any given time, and does not offer any guarantees regarding the products (such as their quality) or that boutiques will accept the VIP Pass or eVIP Pass.

  7. If a boutique does not accept the VIP Pass or eVIP Pass in whole or in part, the customer will not be entitled to, and waives any claim against La Roca Village, and the customer’s sole remedy in such situation is to claim directly from the boutique.

  8. La Roca Village reserves the right to withdraw the VIP Pass and/or eVIP Pass, and/or modify the benefits associated with them, at any time and for any reason whatsoever.

Data Processing

  1. The Service is subject to the La Roca Village privacy policy, available through https://www.thebicestercollection.com/en/legal/village-privacy-notice-en/ and by accepting this VIP Pass/eVIP Pass you consent to this policy.