MeliaRewards Promotional Offer Terms and Conditions

This promotional offer has been arranged for the benefit of Melia Hotels’ "MeliaRewards" members only ("Member"), and is provided by Value Retail Management Limited ("Value Retail").

1. Period of Promotion

1.1. This promotional offer is available to Members during the period 28 January 2025 to 23 February 2025 only ("Period of Promotion").

2. Participating Villages

2.1. This promotional offer is available at the following villages (the "Participating Villages" and each a "Participating Village"):

  • Bicester Village
  • La Vallée Village
  • Ingolstadt Village
  • Wertheim Village
  • Fidenza Village
  • Kildare Village
  • Maasmechelen Village
  • La Roca Village
  • Las Rozas Village
3. Double Points Offer

3.1. Members on the MeliaRewards White, Silver, Gold, or Platinum Tier, who, during the Period of Promotion:

  • Present proof of their MeliaRewards membership together with their offer email for this promotional offer; and
  • Present receipts for goods (including food and beverages) purchased by the Member at one or multiple boutiques in a Participating Village ("Qualifying Purchases"),

shall be entitled to receive ten (10) MeliaRewards Points instead of the usual five (5) MeliaRewards Points for every £1 or €1 spent on such Qualifying Purchases (the "Double Points Offer").

3.2. A Member is entitled to redeem the Double Points Offer multiple times during the Period of Promotion.

3.3. Claims for this Double Points Offer can be made:

  • At the Guest Concierge in the respective Participating Village on the date the Qualifying Purchases are made; or
  • Digitally within 24 hours of the date of the Qualifying Purchases by following the procedure detailed at the following link: TheBicesterCollection.com/en/legal/loyalty-programmes-tcs.

3.4. Subject to paragraph 3.3.2, no retroactive claims will be permitted in connection with the Double Points Offer.

4. General

4.1. Members acknowledge that Value Retail will need to collect and process the Member’s personal data (which may include their name, membership card number (or part thereof), transactional spend, place of residence, gender, date of birth, email address, land and/or mobile numbers, and other contact details) to enable this promotional offer to be redeemed. All collection and processing of such personal data will be conducted in accordance with Value Retail’s Privacy Policy, which can be accessed here, and the relevant Village’s Privacy Policy:

4.2. Value Retail reserves the right to refuse to award any MeliaRewards Points under the Double Points Offer in cases of actual or suspected fraud.

4.3. The right to benefit from this promotional offer is personal to the recipient of an offer email and may not be transferred. The invitation may not be copied, reproduced, or distributed in any form or by any means for use by a person other than the original recipient.

4.4. This promotional offer may not be used in conjunction with any other special offer, coupon, or other voucher. Any receipts for Qualifying Purchases used in conjunction with the Double Points Offer may not then be used to claim miles or points in respect of other loyalty partners/programmes.

4.5. The benefits granted by this promotional offer cannot be exchanged for cash.

4.6. Value Retail reserves the right to withdraw or cancel this promotional offer for any reason at any time.

4.7. Value Retail will not be liable to the Member for any financial loss arising out of refusal, cancellation, or withdrawal of the promotional offer, or any failure or inability of the Member to take advantage of this promotional offer.

4.8. The provider of this promotional offer is Value Retail Management Limited, whose registered address is:

Management Suite, Bicester Village, 50 Pingle Drive, Bicester, Oxfordshire, OX26 6WD, United Kingdom.