Guest services

Hands-free Shopping

쇼핑 중 짐을 옮겨드리는 서비스

Our new digital service allows us to pick up your bags directly from the boutique and temporarily store them for you until the end of your shopping in Wertheim Village.
You can register for this exclusive service at our Concierge Services. If you have any questions, please contact us at +49 (0)9342 9199100.

The service is free of charge for Wertheim Village members and is offered during opening hours from Monday to Saturday from 10 am to 8 pm.

How it works

  1. Register

    Visit the Concierge Services, where we’ll take you through the simple registration process

  2. Present your code

    Present your unique code when paying for your purchases and leave your bags with the boutique assistants

  3. Collect

    Call us 30 minutes before you plan to leave the Village, and collect your purchases from your chosen location