Krisflyer Terms and Conditions | Legal | The Bicester Collection

TERMS AND CONDITIONS FOR KRISFLYER MEMBERS

The following promotional offer has been arranged for the benefit of Krisflyer members only (each a “Member” and together the “Members”), and is provided by Value Retail Management Limited (“Value Retail”). The terms and conditions that apply to this offer are:

1. Period of Promotion:

a. This promotional offer is available to Members during the period 15 November 2024 to 31 December 2024 (inclusive) only (the “Period of Promotion”), and is available 7 days a week.

2. Participating Villages:

a. This promotional offer is available at: Bicester Village; Ingolstadt Village; Wertheim Village; La Roca Village; Las Rozas Village; Kildare Village; Fidenza Village; Maasmechelen Village; and La Vallee Village (collectively the “Participating Villages” and individually a “Participating Village”).

3. Double Miles Offer:

a. Double Miles Offer #1: i. Double Miles Offer #1 is available at Bicester Village & La Vallee Village only (the “Offer #1 Villages”) for Members who, during the Period of Promotion, present: (i) proof of their Krisflyer membership together with their offer email/invitation for this promotional offer; and (ii) their receipts for the purchase of goods (including food and beverages) made by a Member at one or a number of various boutiques in an Offer #1 Village which amount to a collective minimum spend of £/€800 (“Qualifying Purchases”), shall be entitled to receive two (2) Krisflyer Miles instead of the usual one (1) Krisflyer Mile for every £1 or €1 spent (the “Double Miles Offer #1”). b. Double Miles Offer #2: i. Double Miles Offer #2 is available at Fidenza Village, La Roca Village, Las Rozas Village, Ingolstadt Village, Maasmechelen Village, Wertheim Village and Kildare Village only (the “Offer #2 Villages”) for Members who, during the Period of Promotion, present: (i) proof of their Krisflyer membership together with their offer email/invitation for this promotional offer; and (ii) their receipts for the purchase of goods (including food and beverages) made by a Member at one or a number of various boutiques in an Offer #2 Village which amount to a collective minimum spend of £/€500 (“Qualifying Purchases”), shall be entitled to receive two (2) Krisflyer Miles instead of the usual one (1) Krisflyer Mile for every £1 or €1 spent (the “Double Miles Offer #2”). c. Claims for the above Double Miles Offers can only be made: i. at the Guest Concierge in the respective Offer #1 Village or Offer #2 Village in which the Qualifying Purchases are made (as appropriate) on the date the Qualifying Purchases are made; or ii. digitally within 24 hours of the date of the Qualifying Purchases by following the procedure detailed at the following link https://www.thebicestercollection.com/en/legal/loyalty-programmes-tcs. d. Subject to paragraph 3.c.ii, no retroactive claims will be permitted in connection with the Double Miles Offer. e. This Double Miles Offers are not available to Members who have exceeded the Annual Threshold set out at paragraph 4.c below. f. There is no limit on the number of redemptions of the Double Miles Offers

4. General

a. Members acknowledge that Value Retail will need to collect and process the Member’s personal data (which may include their name, membership card number (or a part thereof), transactional spend, place of residence, gender, date of birth, email address, land and/or mobile numbers and other contact details as may be required by Value Retail or by their partners or the participating boutiques) to: i. enable the Offer(s) to be redeemed for the benefit of the Member; and ii. for the purposes of tracking the levels of a Member’s spend at the Participating Villages to assess whether the Annual Threshold has been met (see paragraph 4.c below). b. All collection and processing of such personal data by Value Retail will be conducted in accordance with Value Retail’s Privacy Policy, which can be accessed here: https://www.thebicestercollection.com/en/legal/website-privacy-notice www.TheBicesterCollection.com/en/legal/privacy-policy ; and the relevant Participating Village’s Privacy Policy, which can be found here: i. Bicester Village: https://www.thebicestercollection.com/bicester-village/en/legal/village-privacy-notice ii. La Vallée Village: https://www.thebicestercollection.com/la-vallee-village/en/legal/village-privacy-notice iii. Ingolstadt Village: https://www.thebicestercollection.com/ingolstadt-village/en/legal/village-privacy-notice iv. Wertheim Village: https://www.thebicestercollection.com/wertheim-village/en/legal/village-privacy-notice v. La Roca Village: https://www.thebicestercollection.com/la-roca-village/en/legal/village-privacy-notice vi. Las Rozas Village: https://www.thebicestercollection.com/las-rozas-village/en/legal/village-privacy-notice vii. Kildare Village: https://www.thebicestercollection.com/kildare-village/en/legal/village-privacy-notice viii. Fidenza Village: https://www.thebicestercollection.com/fidenza-village/en/legal/village-privacy-notice ix. Maasmechelen Village: https://www.thebicestercollection.com/maasmechelen-village/en/legal/village-privacy-notice c. Value Retail maintains records of the collective annual spend made by Members in Participating Villages which is redeemed for Miles. Where a Member has applied for Miles and, at any point within a calendar year, the Member’s collective annual spend at the Participating Villages during that year which is associated with the redemption of Miles is equal to or exceeds €30,000 (the “Annual Threshold”) then the rate at which the Miles will be awarded for that Member for the remainder of that year will be a reduced rate of one (1) Mile for every £5 or €5 spent. The Offer(s) will not be available to Members who have exceeded the Annual Threshold. d. Value Retail reserves the right to refuse to award any Krisflyer Miles under the Offer(s) in cases of actual or suspected fraud. e. The right to benefit from the Offer(s) is personal to the recipient of an offer email/invitation, and may not be transferred. The offer email/invitation may not be copied, reproduced or distributed in any form, or by any means for use by a person other than the original recipient. f. The Offer(s) may not be used in conjunction with any other special offer, coupon or other voucher. Any receipts for Qualifying Purchases used in conjunction with this/these Offer(s) may not then be used to claim Miles or Points in respect of other loyalty partners/programmes. g. The benefits granted by the Offer(s) cannot be exchanged for cash. h. Value Retail reserves the right to withdraw or cancel the Offer(s) for any reason at any time. i. Value Retail will not be liable to the Member for any financial loss arising out of refusal, cancellation or withdrawal of the Offer(s), or any failure or inability of the Member to take advantage of the Offer(s). j. The provider of the Offer(s) is Value Retail Management Limited, whose registered address is: Management Suite, Bicester Village, 50 Pingle Drive, Bicester, Oxfordshire, OX26 6WD, United Kingdom.