Bicester Village Reserved Parking Package Terms & Conditions

Bicester Village Reserved Parking Package Terms & Conditions

1. The Offer

a. The Offer is provided by Value Retail Management (Bicester Village) Limited (“Value Retail”, “we”, “our” or “us”). We are a company registered in England under company number 02884096. Our registered office is Management Suite, Bicester Village, 50 Pingle Drive, OX26 6WD.

b. In these terms “you” means the person placing an order for the Offer and, if accepted by us, entering into an Agreement with us which includes these terms.

c. By making a booking online, you are placing an order which is not complete until accepted and confirmed by us via email. If we discover an error, and are not able to fulfil your booking at the requested time/date, we will either cancel your booking or offer you the closest available alternative time/date.

d. These terms apply to, and set out the basis on which, we will provide, the Reserved Parking Package (the “Offer”). By booking the Offer, you confirm that you accept these terms.

e. The Offer is available to book at Bicester Village (the “Village”) and consists of the following: (a) Reserved parking (see also: paragraph 3); and (b) £10 Food and Beverage Voucher redeemable at select restaurants (see also: paragraph 4).

f. The Offer may be booked up until 12:00pm the day before visit, and is available to adults over the age of 18 only. g. You can contact us any time if you have any queries by emailing: Enquiry@BicesterVillage.com

2. Cancellation and refund policy

a. The Offer, and all elements comprising the Offer, must be redeemed on the date selected at the time of purchase.

b. Please arrive at your selected Restaurant at your selected time of reservation – the Restaurant reserves the right to offer your table to other guests if you do not arrive within 15 minutes of your reservation time, and cannot guarantee availability at an alternative time.

c. You may cancel your booking and receive a refund at any time up to 15:00 on the day before your booking. We may be able to exchange your booking for an alternative time upon request, subject to availability. To cancel or to request an alteration to your booking, please email: Enquiry@BicesterVillage.com.

3. Reserved Parking

a. On arrival at the Village, please follow signs to the designated Reserved Parking area at the West end of the Village, where you will be able to park one vehicle only for the duration of your visit.

b. Reserved parking is only available for the vehicle with the registration number given at time of booking. To alter the booking in advance, please contact us.

c. You will need to bring a printed or digital copy of your booking confirmation to the designated Reserved Parking area at the West end of the Village in order to redeem the Offer If you do not have a copy of your booking confirmation, we may request proof of identity in order to confirm your booking.

4. £10 Food and Beverage Voucher redeemable at select restaurants

b. You may collect your £10 Food and Beverage Voucher (“Voucher”) upon arrival to the Village and once you have checked in to Reserved Parking (as described in paragraph 3 above).

c. The Voucher may be redeemed at the following select restaurants in the Village: Bisous Bisous, Cecconi’s, Creperie Angelie, farmshop restaurant & café, Itsu, Laduree, La Tua Pasta, The Cotswold Guy, Oliphant and Pomeroy, Ottolenghi, Pret a Manger, Ralph’s Coffee, Shan Shui and Verolatte.

d. The Voucher is valid on the day you visit the Village to redeem the Offer only.

e. Every effort will be made to supply this element of the Offer; however, if this is not possible due to reasons beyond our reasonable control, we reserve the right (but are not obliged) to substitute a similar or alternative item of equivalent or greater value.

f. Subject to availability and allocated on a first come, first served basis.

g. Limited to one per booking.

h. Other terms may apply to the Voucher. Please refer to the terms found at the back of the physical copy of the Voucher for more details.

5. Events outside of our control

a. If we are obliged to cancel your booking due to events beyond our reasonable control, we will contact you as soon as possible, and offer you an alternative date/time. This may become necessary if the Village is required to close or we are required to limit the number of guests in the Village as a result of Government or local authority requirements.

b. In the event we have to cancel your booking, you will be entitled to a full refund.

6. Data Protection and Privacy

a. In order for you to book, and for us to provide the Offer, we require your acceptance of these Terms. In addition, we may also ask for your consent to allow us and our group companies to contact you about products and services that we think may be of interest for you. For details about how we collect and process your personal data, please refer to our privacy notice available here: Bicester Village Privacy Notice.

b. In order to make a dinner reservation on your behalf with your chosen Restaurant, you acknowledge and agree that your name and mobile number will be shared with the Restaurant. Please contact the Restaurant directly for details of their privacy policy.

9. Other Important Terms

a. The Offer is personal to you, and may not be resold nor transferred.

b. The Offer may not be used in conjunction with any other special offer, coupon, voucher or other offer available at Bicester Village.

c. The elements comprising the Offer have no cash value and cannot be exchanged for cash.

d. No failure or delay in exercising any right or remedy provided by law or under this Agreement shall impair that right or remedy, or operate as a waiver or variation of it, or preclude its exercise at any subsequent time. No single or partial exercise of any right or remedy shall preclude any further exercise of that right or remedy or the exercise of any other right or remedy. The parties’ rights under this Agreement are cumulative and may be exercised as often as any party considers appropriate.

e. Each of the provisions of this Agreement is severable. If any provision of this Agreement (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, we agree to amend such provision such that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the original intention of the Agreement. Any modification to or deletion of a provision or part-provision of this Agreement shall not affect the validity and enforceability of the rest of this Agreement.

f. We may at any transfer any of our rights or obligations under this Agreement. You agree not to transfer any of your rights or obligations under this agreement without our consent.

g. We will not be responsible to you or members of your group for any financial loss arising out of any failure or inability of you or members of your group to take advantage of the Offer on the date and at the time you have booked.

h. You acknowledge and agree that the boutiques, restaurants and cafes are independent retailers to us and our related companies. As such, we: (i) are not responsible for the prices at which any independent retailer at Bicester Village advertises or sells goods from time to time; (ii) make no warranties regarding the goods or services (including without limitation the quality thereof) which you may obtain from the independent retailers at Bicester Village; (iii) cannot guarantee availability of access to and/or products available at any of the independent retailers located at the Village.

i. Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury from our negligence or that of its employees or officers.

j. This Agreement and any dispute or claim relating to it shall be governed by and construed in accordance with English law, and any legal proceedings will be brought in English courts.

k. We reserve the right to amend or withdraw this Offer and/or these terms at any time without notice.