Accessibility at Bicester Village
Our Concierge team and Village hosts are on hand to assist you during your visit. If you have any questions or concerns, please contact the team on +44(0)1869 366266 or at GuestConcierge@ValueRetail.com.
Access
All the boutiques are accessible by wheelchair and lifts are available in boutiques with multiple floors.
Assistance dogs
We welcome all assistance dogs to the Village. If your dog requires a water bowl, please ask a member of our Concierge team.
Wheelchairs
The loan of wheelchairs in both standard and large sizes is available from the Guest Concierge or Guest Services, located next to Bicester Village Station, subject to availability.
Seating
Seating is available throughout the Village. If you require assistance, please ask the nearest Village host or a staff member in a boutique.
Parking
We offer ample free parking directly outside the Village, with a number of accessible parking spaces located close to each entrance. Our parking team will be on hand to direct you to the nearest available space upon arrival.
Toilets
Accessible toilets are located in all seven of our washrooms and don’t require RADAR key access. Each washroom is fitted with an emergency pull cord, grab rails, wider doors and lowered sinks.
For more information about your visit, please contact our Concierge team by calling +44(0)1869 366266 or by emailing GuestConcierge@ValueRetail.com.
خططوا لزيارتكم
كل ما تحتاجون إلى معرفته بخصوص اتجاهات السير وساعات العمل وحتى خدمات الضيوف لقضاء يوم رائع خارج المنزل.
اكتشفوا المزيد