An unforgettable shopping experience

Bicester Village, London

The unique spirit and energy of British design exists alongside revered global brands just 10 minutes from the dreaming spires of Oxford and under an hour from London.

Guest Services

A host of five-star services turn a shopping trip into an unforgettable experience

  • Complimentary Wi-Fi

  • Concierge

  • Shuttle

  • Private lounge (by invitation only)

  • Hands-free Shopping

  • Personal Shopping

  • Complimentary parking

  • Electric car charging stations

  • Prayer room

  • Children’s play area

  • Wheelchair access

  • Phone charging

  • Shopping packages

  • Home delivery service

  • Gift Card

  • Frequent flyer and loyalty programmes

  • Reserved parking

  • Luggage drop

*Some services are subject to availability and advance booking.

How to book Guest Services

To book Hands-free Shopping and Reserved Parking, email GuestConcierge@BicesterVillage.com

To book access to The Apartment, email PartnerServices@BicesterVillage.com

To book a complimentary Personal Shopper, email PersonalShopper@BicesterVillage.com

Book a Shopping Package here.

  • Browse our boutiques

    Discover the world’s best brands at the world’s best prices.

    Browse

  • Getting here

    Bicester Village is closer than you think. Find the best way to the Village.

    Visit
  • Bicester Village terrace

    Guest services

    Make your day truly memorable with our selection of five-star services.

    Discover

  • Restaurants and cafés

    From a light lunch to all-day dining, we’ve options for every hungry shopper.

    Indulge

  • Hotels and local attractions

    Curate your perfect itinerary with our edit of places to stay and explore in the region.

    Explore

  • Take a look around

    Explore the Village with our interactive digital map.

    Explore
Bespoke events

Our team of experts will bring your event to life with a bespoke programme designed to suit any objective and group size. You can even combine Village experiences with activities in the local area for an unforgettable event.

Groups of up to 50 guests: receive a leaflet for 20% off the Village price in more than 50 boutiques.

Groups of 50 guests or more (benefits available on a case-by-case basis):

  • welcome sign with the company logo
  • welcome packs with the company logo
  • dining vouchers
  • complimentary refreshments
  • access to The Apartment for up to five VIP guests within the group
  • a VIP Pass for 10% off the Village price in participating boutiques and restaurants

Get in touch

Please email us for more information
Email: PartnerServices@BicesterVillage.com

The Bicester Collection

Designer dreams come true at our family of 11 unique open-air shopping destinations across Europe and China, all offering famous restaurants, a concierge service, true five-star hospitality and remarkable savings. If you don’t come, you’ll never know…

DISCOVER THE COLLECTION IN EUROPE