International Visitors Guide
One journey, endless discoveries
A visit to the Village can be the starting point for discovering one of Italy's most captivating regions.
Whether you're arriving from a nearby city or a long-haul destination, this guide brings together useful information and travel inspiration to help you plan your day.
Learn about Tax Free Shopping, explore guidance for non-EU visitors and understand what to expect when returning home.
Then discover itineraries, local cuisine and places worth exploring nearby. And whenever you need assistance, The Concierge is ready to help with travel arrangements, services and personalised recommendations.
From Milan to Fidenza Village, effortlessly
The easiest way to reach Fidenza Village from Milan is with the Shopping Express, our direct coach service operating daily from the city centre. Prefer to drive? The Village is around one hour from Milan and less than 90 minutes from Bologna.
Getting HereVenture beyond the Village
Our local pocket guides unlock the best of the territory– from low-key stays to under-the-radar restaurants and the hidden addresses worth exploring while you’re here.
Where flavour meets the magic of the region
From gourmet boutiques to contemporary reinterpretations and comforting local flavours, be inspired by a curated selection of food experiences. In the Village and across the surrounding hills, cuisine becomes a story to savour—one bite at a time.
Tax Free Shopping for International Visitors
Permanent residents of non-EU countries may be eligible for Tax Free Shopping and can reclaim part of the VAT paid on qualifying purchases.
To qualify, a minimum spend of €70.01 per tax free invoice, per store is required. The refund represents a portion of the Italian 22% VAT, less operator fees, and may allow you to recover a significant percentage of the tax paid.
Remember to request your tax free form before paying and keep your passport ready. Purchases must remain unused, retain their original tags and be exported from the European Union within three months of purchase.
Before returning home, your tax free documentation must be validated at your final point of departure from the EU, which may not necessarily be your departure airport in Italy.
Tax Free Shopping applies only to Italian VAT. When you return home, customs duties, local VAT or other taxes may still apply depending on your country's import regulations.
Before you travel: know your country’s customs rules
International hospitality, always
From planning your shopping day to answering questions about Tax Free Shopping, The Concierge team is available in Italian, English, French, Spanish, Arabic and Chinese. Personalised support designed to make your visit smooth, enjoyable and effortless.