الانضمام إلى العضوية

Membership frequently asked questions

How to sign up for Membership

Please click here for a helpful guide on 'How to sign up for Membership'

How to opt-in for Private Sale and Membership emails

Please click here for a helpful guide on 'How to opt-in for Private Sale and Membership emails'

How to share your unique code virtually with the boutique

You can share your personal code with the boutiques when shopping virtually by following the quick and easy steps below .

If shopping via WhatsApp or Email:

• Log into your personal account via the Kildare Village website or app.
• Screenshot your personal QR code.
• Send to the boutique via WhatsApp or email.
• The boutique can then scan the code in-store.

If shopping via phone or videocall:

• Log into your personal account via the Kildare Village website or app.
• Underneath your personal QR code, you will see a sixteen digit numeric code.
• Verbally share this code with the boutique
• The code will then be manually entered in-store.

*we would invite you to always ask the boutique about scanning your personal code when shopping.

How to reset your Membership password

Please click here for a helpful guide on 'How to reset your Membership password'.

How to register if you have not received a code

Please click here for a helpful guide on 'How to register if you have not received a code'.

Can I add my Membership QR code to my digital wallet?
Yes, you can add your Kildare Village Membership code to you digital wallet. Simply log into the Kildare village app, press and hold the QR code until a pop-up appears.
The pop-up will give the option with add to your wallet.
ACCESS
Do you need QR code to get the 20% off?
For member exclusive sales, such as Private Sale, you must present your unique Member QR code in the boutique when purchasing. Your QR code can be found in the Kildare Village app or when you login to your account on a web browser. You can download the app here.
ACCESS
I forgot to scan my membership while shopping, can I still get points/stars?

If you forget to scan your membership QR code at the time of your purchase, the relevant boutique will be unable to scan your code retrospectively. In any situation, we may choose to award Stars on a discretionary basis for any reason.