GUEST SERVICES
Hands-free Shopping
Shop freely. We’ve got your bags.
First time? Leave your bags with us and enjoy shopping without the baggage.
Our Hands-free Shopping allows you to shop till you drop & relax while we collect & pack all your purchases ready for you to collect at the end of the day.
It's the service you didn’t know you needed — now you’ll never shop without it
Book now
How it works
Booking
Pre-book online through our website or app. Alternatively, you can book upon arrival at Concierge Services or Guest Services.
Check-in and shop
Visit either Guest Concierge, Guest Services or one of our In-Village Hosts who will be able to check in those who have pre-booked or they will take you through the simple registration process. Simply scan your membership code in the app at the checkout in the boutiques. Your bags will be labelled, scanned and sealed.
Collect
When you're ready you can collect your shopping from your chosen collection point. Your bags are scanned and removed from our dedicated Hands-free shopping bags and presented as they were in the boutique.