Frequently asked questions
From parking to payment, find out all you need to know for an enjoyable shopping experience.
Your Shopping Experience
Please click here for Kildare Village opening hours.
Please see full list of all the open boutiques here.
For information on the food and beverage providers currently available at Kildare Village, please click here
Each boutique has its own fitting room policy. These policies will be continually updated by the brands should the guidelines change in the future. Please contact individual boutiques for more information. You can find all boutique contact details here.
Pandora, David Clulow, Clarks, Signet Jewellers, Tommy Hilfiger, Timberland, Superdry all currently accept One4all vouchers.
Hands-free shopping, car charging, Dog Kennels, wheelchairs/mobility scooters, car Valet and Children's playground are available.
Yes, the Kildare Village Concierge is open for information on your visit, the boutiques, the restaurants, the local region and more. In line with our new Shopping Protocols and Government guidelines, social distancing will be in place. To get in touch, please call +353 (045) 520 501 or email TheConcierge@kildarevillage.com.
You can buy a Gift Card online here or drop into the Tourist Information Centre during opening hours. Please be aware that social distancing measures will be in place.
Membership sign-up frequently asked questions
Please click here for a helpful guide on 'How to sign up for Membership'
Please click here for a helpful guide on 'How to opt-in for Private Sale and Membership emails'
Please click here for a helpful guide on 'How to confirm your Membership'.
You can share your personal code with the boutiques when shopping virtually by following the quick and easy steps below .
If shopping via WhatsApp or Email:
- Log into your personal account via the Kildare Village website or app.
- Screenshot your personal QR code.
- Send to the boutique via WhatsApp or email.
- The boutique can then scan the code in-store.
If shopping via phone or videocall:
- Log into your personal account via the Kildare Village website or app.
- Underneath your personal QR code, you will see a sixteen digit numeric code.
- Verbally share this code with the boutique
- The code will then be manually entered in-store.
*we would invite you to always ask the boutique about scanning your personal code when shopping.
Please click here for a helpful guide on 'How to reset your Membership password'.
Please click here for a helpful guide on 'How to register if you have not received a code'.
Parking and Transport
We offer spacious outdoor parking facilities. Please follow the directions of our parking attendants who will assist you in finding the best available parking space.
You can pre-book your parking in advance to reserve a complimentary parking space here.
No, we offer complimentary parking to all Kildare Village guests.
We recently upgraded our electric chargers, allowing faster and more convenient car charging. Our chargers are in the covered car park next to the entrance near BOSS and at the front of the car park next to Polo Ralph Lauren Children. For more information, please email our Tourist Information Centre at kvtic@ValueRetail.com or call +353 (045) 520 501
Please consult the Visit page here for information on how to get to the Village.
Our App and e-Services
The Kildare Village app will give you full information about our new Shopping Protocols. This information is also on our website and can be accessed via QR codes in the Village.
One of the principle advantages of downloading the app is to use our new digital interactive map here to navigate the Village and find your favourite brand or restaurant. All opening hours are also clearly indicated.You can also access information on new digital services such as virtual queueing here which allows you to make the most of your time in the Village.
Free Wi-Fi is available throughout Kildare Village which will require an email address to log in.
You can share your personal code with the boutiques when shopping virtually by following the quick and easy steps below .
If shopping via WhatsApp or Email:
- Log into your personal account via the Kildare Village website or app.
- Screenshot your personal QR code.
- Send to the boutique via WhatsApp or email.
- The boutique can then scan the code in-store.
If shopping via phone or videocall:
- Log into your personal account via the Kildare Village website or app.
- Underneath your personal QR code, you will see a sixteen digit numeric code.
- Verbally share this code with the boutique
- The code will then be manually entered in-store.
*we would invite you to always ask the boutique about scanning your personal code when shopping.
Please click here for a helpful guide on 'How to sign up for Membership'