Guest services
We go above and beyond
Enjoy an unforgettable welcome
Open seven days a week, the Kildare Village Concierge team are here to make your visit more extraordinary.
Visit the team upon arrival for information about Hands-free Shopping, Gift Cards, dog kennels, mobility scooters and more, or contact prior to your visit via the details below.
![Bicester Village Handsfree Shopping Image]()
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Personal Shopping
Personal Shopping is a bespoke, luxurious shopping experience with all that Kildare Village has to offer.
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Reserved parking
We've opened a new two-storey car park. Reserve your complimentary parking space.
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Become a member
From exclusive extras to insider invitations, become a member and take your visit to the next level.
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Download our app
Download our app to maximise your membership experience and discover the latest from Kildare Village.
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Make your day easier with...
Find out more about our services by visiting the Guest Services hut, or call +353 (0)45 520501.
Free Village Wi-Fi
Hands-free shopping
Free parking
Car charging
Mobility Scooter/Wheelchairs
Dog kennels
Chat with Kildare Village
Contact our Concierge Team via WhatsApp to find out more about Virtual Shopping. Chat service available Monday to Sunday 9 am to 6 pm.
WhatsAppVisit our new playground
Using sustainability sourced wood, high-quality materials and adopting traditional craftsman building techniques to provide a playful interpretation of the region’s famous landmarks and culture.
Are dogs permitted in the Village?
• Guide dogs and assistance dogs (“service dogs”) are welcome in the Village.
• For the safety and security of all our guests, non-service dogs are not permitted in the Village.
• We encourage our guests to use our kennels when required.
• If our kennels are not suitable for your dog, please speak to a member of our hospitality team for assistance.
Contact us for more information
- Tel::
- +353 45 520501