Contact Bicester Village
Contact Bicester Village

Concierge Services

La Roca Village Concierge Services is the first place to contact if you have any questions regarding your visit to La Roca Village or any questions about the local area and attractions.

Discover all the services

Services available:

  • Multilingual staff

  • Tourist information about Catalonia and its points of interest

  • Interactive tourist information screens

  • Earn miles or points in your frequent traveller programmes

  • Purchase Gift Cards

  • Register for La Roca Village Membership

  • Book a chauffeur service

  • Book a taxi

  • Request the Hands-Free Shopping service

  • Request a personal stylist service (bookings must be made at least 48 hours in advance)

  • Wheelchair loan service

  • Baby stroller loan service

  • Parking spaces with electric vehicle charging points

  • Request an anti-loss wristband for children

  • Umbrella loan service

  • Rest area with mobile charging points

  • Welcome point for groups