Frequently asked questions

Paying us a visit? Plan ahead with all the information you need below. You can also sign up to our Membership Programme to be the first to know what's happening here at Bicester Village.

Guest Guidelines

Shopping Protocols

We’re continuing to make shopping safe and seamless for our guests and colleagues.

Parking and Transport

Your Shopping Experience

Virtual Shopping

Read more Virtual Shopping FAQs

Our App and e-Services

Still have a question?