FAQs
Shopping Experience
Yes, our experts are available by appointment to offer you a bespoke shopping experience. For more information, email contactus@larocavillage.com or call +34 93 842 39 39.
Each boutique has its own return and exchange policy. They will inform you in the boutique itself.
To ensure the safety of our guests and colleagues, the La Roca Village Lounge is limiting the number of guests at any one time and is available by appointment only. Please contact our Concierge team on contactus@LaRocaVillage.com or call +34 93 842 39 39.
You can get your gift card here.
Pets are allowed in the Village, but our complimentary pet area is currently closed. Please note, each boutique operates its own policy for allowing pets.
Wheelchairs and walking frames are available.
Parking and Transport
No, we offer complimentary parking to all Village guests.
We have a selection of electric vehicle charging points available for guests to use free of charge. For more information, you can send an e-mail to ContactUs@LaRocaVillage.com or phone us: +34 938 423 939.
Our Shopping Express® is currently active. Find more information here.
Our App and e-Services
In addition to exclusive content and offers and treats from your favourite boutiques, the Village app allows you to navigate through the Village using our interactive map: simply touch, pan and zoom to view boutiques, search by name or category.
Free Wi-Fi is available throughout the Village and will require an email address to log in.