We go above and beyond

All our services

Luggage Drop-off
Upon arrival at La Vallée Village, leave your bags with our Luggage Drop-off Service, located in the outdoor Shuttle Drop-off Area, just beyond Concierge Services. Enjoy a carefree shopping experience while your belongings are kept safe and secure. Rate: €10 per day for 1 to 4 items. Bags must be collected the same day, at least 15 minutes before Village closing time. Member Benefit: This service is complimentary for Members of our programme. Log in to your Member space to view the full conditions or consult them here >
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Tax-Free Shopping
Living outside the EU? Shop tax free and save at least 12% more on your favourite brands when spending more than 100€.
How to claim
Shop from Home
The world’s best designers at the world’s best prices… direct to your door. Contact your favourite boutique by WhatsApp, email or phone to start shopping. It couldn’t be easier!
see participating boutiques
Valet Parking
Enjoy the pleasure of care-free shopping with La Vallée Village Valet Parking service.
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Hand car wash
Give your car the five-star treatment while you shop.
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Shopping Packages
Elevate your shopping experience with one of our exclusive packages.
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La Vallée Village App
Interactive Village map, your membership code, latest offers & news...The La Vallée Village app make your shopping experience even more luxurious.
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Lost & Found
Please report lost or found items by calling +33 (0)1 60 42 35 00 or handing them in at Concierge Services. If you have lost something, we will take your details and a description of the item, and you will be contacted if it is found. You can also consult the Lost & Found section via the link below.
Lost & found
Concierge Services
From reservations to recommendations – we're here to help.
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Bookable Services
Book a number of our guest services in advance to ensure that our Concierge team and Village hosts are prepared to assist you throughout your visit. : dog strollers, wheelchairs, pushchairs, Luggage Drop and Hands-free Shopping.
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