PRIVATE CLIENT GUEST PASS PROGRAMME — TERMS AND CONDITIONS

  1. The Promoter

1.1 The promoter for the purposes of this Programme at Fidenza Village is VR Milan S.r.l., with registered office at Via Federico Fellini 1, 43036 Fidenza (PR) (the "Promoter"). The Programme at Fidenza Village is operated by Value Retail Management Italy S.r.l. a socio unico, with registered office at Via Federico Fellini 1, 43036 Fidenza (PR) (the "Operating Company"). References to "we", "us" or "our" in these terms refer to the Promoter and the Operating Company jointly, as applicable. ("we", "us" or the "Promoter").

  1. The Programme

2.1 The Private Client Guest Pass Programme (the "Programme") allows selected Private Clients of Fidenza Village (each a "Referrer") to share a personal guest pass (a "Guest Pass") with a friend or family member (a "Referred Guest"), entitling the Referred Guest, subject to these terms, to book a one-time hosted visit to The Apartment at Fidenza Village Village (the "Experience"). This Programme is a membership acquisition initiative. It does not constitute a prize promotion (operazione a premio) within the meaning of Presidential Decree No. 430 of 26 October 2001, as no purchase is required for participation and no prize is awarded by reason of a purchase. The Experience is an access benefit made available to eligible new members as described in these terms. 2.2 The Programme is invitation-only. Selection of Referrers and the decision to issue Guest Passes is made at our discretion prior to any Guest Pass being issued.. 2.3 The Programme opens on 7th September 2026 and closes on 31st March 2027 (the "Programme Period"). Guest Passes issued but not redeemed by the end of the Programme Period will lapse. 2.4 Referred Guests should read these terms carefully before registering: — invitation only; — new members only (not already enrolled in The Bicester Collection loyalty programme); — aged 18 or over; — unique email address not previously registered with us; — registration must be completed using the unique referral link or QR code; — booking must be made within 30 days of [issue of the Guest Pass / completing registration]; — one-time only; — subject to availability.

  1. Referrers

3.1 Referrers are selected by us from Private Clients of Fidenza Village at our discretion prior to issue any Guest Pass. This selection does not create any right to receive future invitation or Guest Passes. We may decline to issue Guest Passes to any person. 3.2 Each Referrer will receive a referral code to share with their chosen Referred Guest. The Referred Guest will then receive a Guest Pass(es). 3.3 Referrers do not receive any payment, gift, loyalty programme Stars or other reward or benefit of any kind under the Programme, whether or not the Guest Pass is redeemed.

  1. Referred Guests

4.1 To redeem a Guest Pass, a Referred Guest must: (a) be aged 18 or over; (b) not be an existing member of The Bicester Collection loyalty programme, and register as a new member using an email address not previously registered with us; (c) complete membership registration [at Level 1] using the unique referral link or QR code contained in the Guest Pass; and (d) book the Experience with the Private Client Services team within thirty (30) days of [issue of the Guest Pass / completing registration]. For the avoidance of doubt, the Referred Guest is only required to contact the Private Client Services team within the thirty (30) day period referred to in paragraph (d). The Experience itself does not need to be booked or take place within that period, provided initial contact is made within the required timeframe.

4.2 Each Guest Pass admits one Referred Guests and one accompanying guest only, unless we agree otherwise in writing. Guest Passes are personal to the Referred Guest, have no cash or monetary value, are non-transferable nor convertible into cash and may not be sold, exchanged, auctioned, published or made available to the general public (including on social media or on voucher, discount or referral websites). 4.3 Employees of the Promoter, the Operating Company and their group companies, and anyone professionally connected with the operation of the Programme, may not participate as Referred Guests.

  1. Booking and the Experience

5.1 The Experience is a one-time hosted visit to The Apartment at Fidenza Village only. The Experience is not available at any other location or private space. (including The Concierge). 5.2 All bookings must be requested at least forty-eight (48) hours before the Referred Guest’s intended date of visit and are subject to availability and to The Apartment’s capacity on the requested date. We will try to accommodate the Referred Guest’s preferred date and time but cannot guarantee any particular date, time, duration, host or level of service. Further information about The Apartment Experience is set out in our applicable Terms and Conditions. 5.3 We will endeavour to make available the Experience and its associated benefits, which may include complimentary access to The Apartment, hands-free shopping, reserved parking and access to personal shopping services. The benefits comprising the Experience may vary depending on the date and time of the booking and the availability of resources, and will be provided at our discretion. 5.4 No purchase is necessary to receive or redeem a Guest Pass, and redeeming a Guest Pass does not oblige the Referred Guest or the Referrer to make any purchase.

  1. Data Protection

6.1 Each Guest Pass contains a unique referral code. Referral activity (including issue and redemption of Guest Passes and resulting membership registrations) is tracked so that each registration can be attributed to the relevant Referrer for Programme administration, eligibility verification and fraud prevention purposes. 6.2 Personal data is processed in accordance with our Privacy Policy, available at Privacy Notice Referred Guests who register as members will receive a welcome email containing contact details for the Private Client team. Any further marketing communications will be sent only where the Referred Guest has provided separate and specific consent in accordance with applicable Italian law, including Article 130 of Legislative Decree No. 196/2003 as amended.

6.3 Personal data will be processed in accordance with our Privacy Policy. This includes personal data processed in connection with the issue and redemption of Guest Passes, membership registration, referral tracking and communications relating to the Experience. Further information about how we collect, use, store and otherwise process personal data is set out in our Privacy Policy. 6.4. Participation in the Programme and receipt or redemption of a Guest Pass are not conditional upon the Referred Guest providing consent to receive marketing communications. Any consent to marketing communications, where requested, will be sought separately, will be entirely optional, and will not affect the Referred Guest's ability to receive, redeem or book the Experience under a Guest Pass.

  1. Fair Use

7.1 We may withhold, cancel or refuse to honour any Guest Pass, and may remove any person from the Programme, where we reasonably determine, on the basis of objective grounds, that there has been fraud, abuse, self-referral, the use of false, misleading, duplicate or unauthorised identities or email addresses, or a breach of these terms. Any such determination will be made in good faith and where practicable, will be communicated to the person concerned.

  1. Changes, Suspension and Withdrawal

8.1 We may amend these terms, or suspend or withdraw the Programme, where necessary for reasons outside our reasonable control, legal or regulatory requirements applicable in Italy or in any other jurisdiction in which the Programme operates, or to protect the integrity or fair operation of the Programme. If we do so, we will honour Guest Passes already issued unless it would be unlawful or impracticable to do so.

  1. Liability

9.1 Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited by law. Subject to that, we are not responsible for any loss or damage arising in connection with the Programme except where caused by our breach of these terms or our negligence.

  1. General

10.1 These terms and conditions applicable to the Programme at Fidenza Village are governed by Italian Law. Where the Referred Guest qualifies as a consumer under applicable Italian law, any mandatory rules on jurisdiction applicable in Italy shall remain unaffected. For Referred Guests who are consumers resident in Italy, the competent court for any dispute shall be the court of the consumer's place of residence or domicile, in accordance with Article 66-bis of Legislative Decree No. 206/2005.

10.2 If any provision of these terms is found to be invalid or unenforceable under applicable Italian Law, the remaining provisions will continue in full force.