Bicester Village Members Monthly Reward Terms and Conditions – Ladurée Hot Chocolate Day

  1. These terms apply to the offer of one complimentary medium hot chocolate from the Ladurée cart at Bicester Village (“Reward”) issued by Value Retail Management (Bicester Village) Limited (registered number 02884096 and registered office is at Management Suite, Bicester Village, 50 Pingle Drive, Bicester, Oxfordshire, OX26 6WD) (“we”, “us”, “our”) in connection with our Membership Programme.

  2. Our Membership Programme is governed by the following Terms and Conditions and by redeeming the Reward you also accept in full these additional Monthly Reward Terms and Conditions.

  3. The Reward is available for redemption between 9:00 (9am) 31 January 2024 and 19:00 (7pm) 1 February 2024 (the “Offer Period”) to a member of our Membership Programme (“Member”) who scans their membership code at the Ladurée cart, Bicester Village during the Offer Period (“Qualifying Transaction”).

  4. There is a maximum of one Reward per Member while stocks last (there is a maximum of 500 Rewards available). Please check stock availability and any allergen information directly with Ladurée prior to purchase.

  5. To claim the Reward present and scan your Membership Code at the Ladurée cart once you have received the Reward Email.

  6. The Reward is open to Members aged eighteen (18) years or over (as per the Terms and Conditions.

  7. The Reward is provided on our behalf by Ladurée, an independent retailer operating at Bicester Village. Please discuss any allergen information directly with them prior to redemption.

  8. We have arranged this Reward in good faith, and you agree that neither we nor our related companies or the owners of Bicester Village are responsible in any way for, and make no guarantee regarding, the goods obtained as a result of the Reward.

  9. Rewards are personal to the original recipient Member and may not transferred to any third party, exchanged for cash nor redeemed in conjunction with any other offers.

  10. In the event of any queries, please contact us at: