Guest services

The Concierge

The Concierge offers an unforgettable welcome to Fidenza Village.

Step inside The Concierge and discover a range of services designed to make your shopping experience even more memorable, including: • A relaxation area • Information about the Village, the boutiques and special offers • Phone charging points • Shopping advice • Hands-free Shopping • An Airmiles redemption service • Luggage storage

To ensure the safety of our guests and colleagues, some services have been temporarily suspended.

Whether you have a query, need advice on local attractions, or would simply like to rest for a moment, the team is always on hand to help. Stop in when you arrive at the Village and they’ll be delighted to offer you refreshments and a welcome pack. The Concierge is open every day from 10 am to 8 pm. To contact The Concierge, simply call +39 0524 335556.