Frequently Asked Questions

To view the list of participating brands, click here. Then, simply select the brand you’d like to shop with.

Some products will be listed on the boutique’s brand page on our website. If you’d like to explore the full range, contact the boutique.

Simply contact the boutique by phone, video call, email or WhatsApp. The boutiques offer different options: the choice is yours.

At a time that and from a place that suits you, enjoy a virtual consultation with the boutique via your chosen method of communication. The team will share the boutique’s collections and latest offers with you.

Once you have chosen and paid for your favourite item(s), the boutique will prepare your package for shipment. You will receive a confirmation.

Quick and secure payments can be made online. The options may differ per boutique.

The time you have to change your mind varies with each individual boutique. Please check the terms and conditions during your virtual appointment. There is no obligation to purchase.

In most boutiques, yes. If you would like your item to be gift wrapped you must request this during your virtual appointment.

Each boutique’s exchange and return policies vary. Please check the terms and conditions during your virtual appointment.