Overhead collage of world map with pinned labels for New York City, Madrid, Shanghai and Suzhou - locations of the open-air shopping Villages at The Bicester Collection - plus scattered travel photos of coast and foliage.

International Visitors Guide

Shopping, flavors, culture and useful services to make the most of your visit

One journey, endless discoveries

A visit to the Village can be the starting point for discovering one of Italy's most captivating regions.

Whether you're arriving from a nearby city or a long-haul destination, this guide brings together useful information and travel inspiration to help you plan your day.

Learn about Tax Free Shopping, explore guidance for non-EU visitors and understand what to expect when returning home.

Then discover itineraries, local cuisine and places worth exploring nearby. And whenever you need assistance, The Concierge is ready to help with travel arrangements, services and personalised recommendations.

From Milan to Fidenza Village, effortlessly

The easiest way to reach Fidenza Village from Milan is with the Shopping Express, our direct coach service operating daily from the city centre. Prefer to drive? The Village is around one hour from Milan and less than 90 minutes from Bologna.

Getting Here
What to See Near Fidenza Village: itinerary ideas

Venture beyond the Village

Our local pocket guides unlock the best of the territory– from low-key stays to under-the-radar restaurants and the hidden addresses worth exploring while you’re here.

Where to eat: the flavors of Emilia-Romagna

Where flavour meets the magic of the region

From gourmet boutiques to contemporary reinterpretations and comforting local flavours, be inspired by a curated selection of food experiences. In the Village and across the surrounding hills, cuisine becomes a story to savour—one bite at a time.

DINING

Inside our latest food openings

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  • Discover the brands offers

    Enjoy savings of up to 20%* at the participating boutiques.

    Discover the offers

  • Convert shopping into miles and points

    Spend and earn your benefits with Fidenza Village Partners. Earn points, miles and get cashback all year round thanks to your shopping.

    View our partners
A simple way to make your shopping experience even more rewarding

Tax Free Shopping for International Visitors

Permanent residents of non-EU countries may be eligible for Tax Free Shopping and can reclaim part of the VAT paid on qualifying purchases.

To qualify, a minimum spend of €70.01 per tax free invoice, per store is required. The refund represents a portion of the Italian 22% VAT, less operator fees, and may allow you to recover a significant percentage of the tax paid.

Remember to request your tax free form before paying and keep your passport ready. Purchases must remain unused, retain their original tags and be exported from the European Union within three months of purchase.

Before returning home, your tax free documentation must be validated at your final point of departure from the EU, which may not necessarily be your departure airport in Italy.

Tax Free Shopping applies only to Italian VAT. When you return home, customs duties, local VAT or other taxes may still apply depending on your country's import regulations.

Where to claim your Tax Free

Before you travel: know your country’s customs rules

Accordion

International hospitality, always

From planning your shopping day to answering questions about Tax Free Shopping, The Concierge team is available in Italian, English, French, Spanish, Arabic and Chinese. Personalised support designed to make your visit smooth, enjoyable and effortless.